The Pillars Club App Support

Need help accessing or using The Pillars Club App? Contact membership@pillarsclubint.com.

Activate your account

1. Download The Pillars Club App and open it.
2. Find your personal activation email. Check your spam or junk folder.
3. Tap the activation button and follow the instructions.

If the button doesn’t open correctly, copy the activation code from your invitation, open the app’s activation screen, and paste it into the activation-code field.

If your invitation is missing, expired or already used, contact us for assistance.

Trouble signing in?

Use Forgot Password on the sign-in screen. Enter the email address associated with your account and check your inbox and spam folder for the reset email.

Report a problem

Email us with:

• Your name and account email address.
• Whether you use iPhone or Android.
• What happened and what you were trying to do.
• The app version, if available.
• A screenshot with sensitive information hidden.

Never send your password, activation code or password-reset link.

You can also contact us to report inappropriate community content or an issue with another user.

Account and privacy assistance

For questions about your personal information or account deletion, email membership@pillarsclubint.com. Deleting an app account does not cancel physical Club membership.

Read our Privacy Policy.

The Pillars Club — Connections. Community. Cigars.